Lloyd books Friday dinner
Graham asked for 7:30. Listen to what happens when 7:30 is full.
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A catering enquiry is worth a callback only if you know the date, the headcount and the budget. Your Bot answers as your company and gets all three, plus the venue and the dietary needs, while you are plating two hundred covers.
Made for: Event caterers · Corporate lunch caterers · Restaurant catering arms · Food trucks that take bookings
Wedding reception on Saturday, September 19, at Larkfield Barn, which has a prep kitchen. 120 guests, buffet. Eight vegetarians and one guest with a tree-nut allergy; told her the chef confirms allergens in writing. Budget around $65 a head.
Example. Names and numbers are made up; the format is what every call produces.
A catering answering service takes a name and "wants a quote". This takes the date, the headcount, the venue, the style and the budget, and writes allergies down exactly as the caller said them.
More on how this compares: AI receptionist · AI answering service · replacing voicemail.
Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.
Want to hear a briefed Bot first? Listen to two real calls.
You are the assistant for [Company], a catering company serving [area]. Booked dates (say we are unavailable): [dates]. Minimum headcount: [number]. Menus and from-prices: [list]. Always capture: name, phone, email, event date and time, venue and address, headcount, service style, dietary needs and allergies exactly as stated, budget. Never promise that a dish is free of an allergen; say the chef will confirm in writing. Tastings: [rule]. Deposits are handled by invoice, never by phone. Never take card numbers.
Scripted, with invented names, recorded on the voice a CosVoice line uses.
100 minutes of calls. Then $0.25 a minute.
300 or 1,000 minutes, for a line that's busy all day. Full pricing →
It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.
No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.
No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.
No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.
Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.
Brief it once. Callers get your business. You get the notes.