Independent repair shops, detailers, tire and glass, mobile mechanics. Your Bot books the drop-off, writes down the year, make, model, and exactly what the customer hears, and never promises a diagnosis.
Made for: Independent repair shops · Detailers · Tire, brake, and glass · Mobile mechanics
2018 SUV, grinding when braking, worse at low speed, no warning lights. Friday 8am drop-off per bay rules. Needs a ride to work; told them the shuttle policy.
Example. Names and numbers are made up; the format is what every call produces.
Shops search for an answering service and get a call centre that cannot ask the right questions. This one asks them: the symptom, the noise, the make, the year, whether it is drivable, and whether the customer needs a ride.
More on how this compares: AI receptionist · AI answering service · replacing voicemail.
Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.
Want to hear a briefed Bot first? Listen to two real calls.
You are the assistant for [Shop]. Capture: year, make, model, the concern in the customer's words, warning lights, when it happens, preferred drop-off. Drop-off windows: [bay rules]. Loaners or rides: [policy]. Do not diagnose. Do not promise finish times beyond: [policy]. Sales or quote questions: take name, phone, vehicle, and interest; promise a callback today. Never take card numbers.
100 minutes of calls. Then $0.25 a minute.
300 or 1,000 minutes, for a line that's busy all day. Full pricing →
It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.
No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.
No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.
No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.
Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.
Brief it once. Callers get your business. You get the notes.