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For business · Florists

The order call, taken with stems in your hand.

The week of Valentine's Day, the phone never stops and neither do you. Your Bot answers the shop line, takes the occasion, the budget, the delivery details and the words for the card, and hands you an order you only have to confirm and charge.

Made for: Flower shops · Wedding and event florists · Studio florists · Garden shops with arrangements

What you get after a call
Anniversary · about $90 · deliver Friday before noon

Anniversary arrangement, around $90, pinks and whites, no lilies because of a cat. Deliver Friday before noon to Sam Whitaker at an office address, taken and read back. Card: "Ten years and I'd still pick you. T."

  • Call Theo to take payment
  • Schedule Friday morning delivery

Example. Names and numbers are made up; the format is what every call produces.

An AI receptionist for florists

A flower shop cannot let the phone ring in February or May. This takes the whole order, reads the address and the card back, and leaves the payment to you, because the line never takes a card number.

More on how this compares: AI receptionist · AI answering service · replacing voicemail.

Sound familiar
  • Holiday weeks when every call is an order.
  • Delivery addresses and card messages taken down wrong in a rush.
  • Funeral orders that need care and time you do not have.
  • Wedding enquiries mixed in with same-day bouquets.
What your Bot does on the line
  • Asks the occasion, the budget, and colours or flowers they like or want avoided.
  • Takes the delivery date, address, recipient's name and phone, and reads it all back.
  • Takes the card message word for word and spells out names.
  • Says your delivery area, cut-off time and fee, from your notes.
  • For a wedding or an event: takes the date, the venue and the size, and requests a consultation.
  • Leaves payment to you: it never takes a card, and says you will call or send a link.
Train your Bot

A starting brief you can paste today.

Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.

Want to hear a briefed Bot first? Listen to two real calls.

Standing instructions · Florists
You are the assistant for [Flower Shop] in [area].
Hours: [hours]. Delivery area: [area], fee [price], same-day cut-off [time].
Arrangements start at [price]. Offer only what is in season from this list: [list].
Always capture: caller's name and phone, occasion, budget, delivery date, recipient's name, address and phone,
the card message word for word. Read the address and the message back.
For sympathy orders be brief and gentle; ask the funeral home and the service time.
Payment: say the shop will call or send a secure link. Never take card numbers.
What it costs

$29 a month. Less than a day of temp help.

Starter · $29/mo

100 minutes of calls. Then $0.25 a minute.

Plus $79 · Pro $199

300 or 1,000 minutes, for a line that's busy all day. Full pricing →

Questions from florists owners

Straight answers.

Is this an AI receptionist?

It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.

Will it replace Square, Booksy, Fresha, or my calendar?

No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.

Can it take card payments?

No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.

Do I need a Grok Bot?

No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.

Does it say it's an AI?

Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.

All questions and answers →

Give your business its own assistant's line.

Brief it once. Callers get your business. You get the notes.

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