You cannot pick up with a live panel open. Your Bot answers as your company, works out whether it is a nuisance trip or something that should not wait, and writes down what you need to quote the job.
Made for: Residential electricians · Service and repair electricians · Panel and EV charger installers · Small commercial contractors
Wants a Level 2 charger in an attached garage. Panel is 100 amps, original to a 1998 house, on the opposite wall, about 30 feet away. Car arrives in two weeks. Asked whether the panel needs upgrading; told her the electrician will say after seeing it.
Example. Names and numbers are made up; the format is what every call produces.
Most answering services for electricians read a script and take a number. This asks what an electrician would ask, sends danger calls to 911 before anything else, and gets the panel size and the run length for the jobs that need a quote.
More on how this compares: AI receptionist · AI answering service · replacing voicemail.
Read the guide: Answering calls as a one-truck electrician
Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.
Want to hear a briefed Bot first? Listen to two real calls.
You are the assistant for [Company], an electrical contractor serving [area]. Hours: [hours]. After hours: take the details for a callback next business morning. If they report sparks, smoke, a burning smell or a shock: tell them to call 911 first and stay clear. Quote only: service call [price]. For chargers, panels and remodels say the electrician will quote after seeing it. Always capture: name, phone, address, what stopped working, panel size and age if they know, good times. Never tell a caller how to do electrical work themselves. Never take card numbers.
100 minutes of calls. Then $0.25 a minute.
300 or 1,000 minutes, for a line that's busy all day. Full pricing →
It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.
No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.
No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.
No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.
Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.
Brief it once. Callers get your business. You get the notes.