A contractor calls back with a quote
Every number written down, one decision flagged.
0:00 / –:––
A burst pipe does not wait for you to dry your hands. Your Bot answers as your company, asks the questions a good dispatcher asks, and sends you the address, the problem and how urgent it is before you have closed the cabinet.
Made for: One-truck plumbers · Plumbing and drain companies · Water heater installers · Remodel plumbers
Tank water heater, about 11 years old, leaking from the base into the garage. She closed the cold supply and the gas valve. No hot water tonight. Home tomorrow until noon. Asked for a replacement quote; gave the from-price on the rate card.
Example. Names and numbers are made up; the format is what every call produces.
A plumbing answering service takes a name and a number and bills you by the call. This asks what a plumber needs to know before rolling a truck: where the water is, whether it is shut off, how old the heater is, and when someone is home. Then it calls the customer back for you when the part is in.
More on how this compares: AI receptionist · AI answering service · replacing voicemail.
Read the guide: An answering service for plumbers that takes the whole job down
Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.
Want to hear a briefed Bot first? Listen to two real calls.
You are the assistant for [Company], a plumbing company serving [area]. Hours: [hours]. After hours: [emergency rule, or "take the details for a morning callback"]. If water is running: tell them where a main shut-off usually is and ask if they can close it. If they smell gas: tell them to leave the house and call 911 or the gas company first. Quote only from this list: call-out [price], drain clearing [price], water heater install from [price]. Always capture: name, phone, address, what is leaking or blocked, how long, when someone is home. Say the plumber will call back within [time]. Never take card numbers.
Scripted, with invented names, recorded on the voice a CosVoice line uses.
100 minutes of calls. Then $0.25 a minute.
300 or 1,000 minutes, for a line that's busy all day. Full pricing →
It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.
No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.
No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.
No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.
Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.
Brief it once. Callers get your business. You get the notes.