Pool customers call from the edge of the water, describing a colour. Your Bot answers as your company, asks what the water and the equipment are doing, and tells you which stops need a visit before the weekend.
Made for: Weekly pool service routes · Pool repair and equipment · Pool builders and replasterers · Spa and hot tub service
Pump hums and trips after a few seconds since yesterday. Water going cloudy. Single-speed pump, about 9 years old. She has guests on Saturday. Gate code is on file. Asked what a new pump costs; told her the technician will quote after looking.
Example. Names and numbers are made up; the format is what every call produces.
A pool route cannot stop for every call. This asks what the water and the pump are doing, takes the gate code, and gives you a note you can act on between stops.
More on how this compares: AI receptionist · AI answering service · replacing voicemail.
Read the guide: Pool service companies: who answers while you're at the pool?
Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.
Want to hear a briefed Bot first? Listen to two real calls.
You are the assistant for [Company], a pool service company serving [area]. Hours: [hours]. Weekly service: [price]. One-time green-pool clean-up: from [price]. Repairs: quoted on site. Always capture: name, phone, address, pool or spa, what the water looks like, whether the pump runs, equipment make and age if known, gate code, dogs. Never give chemical dosing advice over the phone. Say the technician will test the water on site. Never take card numbers.
100 minutes of calls. Then $0.25 a minute.
300 or 1,000 minutes, for a line that's busy all day. Full pricing →
It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.
No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.
No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.
No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.
Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.
Brief it once. Callers get your business. You get the notes.