After a hailstorm the phone does not stop, and the crews are all up a ladder. Your Bot answers every caller, asks where the water is coming in and whether an insurer is involved, and gives you a list of inspections to book.
Made for: Residential roofers · Storm and insurance-claim roofers · Roof repair crews · Gutter and siding companies
Water stain spreading on the kitchen ceiling since Tuesday's storm. Asphalt shingles, about 15 years old, two storeys. Claim opened with his insurer; adjuster visits Friday at 10. Would like our inspection before then.
Example. Names and numbers are made up; the format is what every call produces.
When a storm hits, the roofer who answers gets the job. A roofing answering service takes a message; this takes the claim number, the adjuster's date and where the water is, and calls the homeowner back with an inspection time.
More on how this compares: AI receptionist · AI answering service · replacing voicemail.
Read the guide: Roofing calls after a storm: what to do with all of them
Fill in the brackets, paste it into Settings → Standing instructions, and make one test call. Tighten it after a day of real calls.
Want to hear a briefed Bot first? Listen to two real calls.
You are the assistant for [Company], a roofing company serving [area]. Hours: [hours]. Inspections are free / cost [price]. Offer these windows: [windows]. Always capture: name, phone, address, where the leak shows, when it started, roof age and material, whether a claim is open, the claim number and the adjuster's visit date if they have one. Never promise a price, a start date, or what insurance will pay. Say the estimator will go through it on site. If water is coming through a ceiling near lights or outlets: tell them to keep clear and switch off that circuit if it is safe. Never take card numbers.
100 minutes of calls. Then $0.25 a minute.
300 or 1,000 minutes, for a line that's busy all day. Full pricing →
It's a phone number for your Bot. You brief that Bot as your front desk, your sales intake, or both, the way you'd brief a new hire. One line, one Bot, and your instructions, not a generic script.
No. Keep your booking system. The line collects the request and your team confirms it there, or your own Bot books it if you've given it access to that calendar.
No. The line never reads out or takes a card number. Deposits and payments stay in the tools you already use.
No. The line works on its own with standing instructions you write in Settings. If you run Grok Bot, an OpenAI dot, Claude, ChatGPT, or Cursor, connecting it lets your Bot place calls and read every summary itself.
Yes, whenever someone asks. It answers as your business's assistant and never pretends to be a person.
Brief it once. Callers get your business. You get the notes.